Shipping & Returns


  1. The Francis Bacon Shop reserves the right not to accept any orders from a customer with whom it is involved in litigation.
  2. Once you have confirmed your order and payment, an order confirmation with a transaction number will be sent by email. If your products qualify for tracking you will also receive a tracking number to check the delivery status of your order, once your order has been dispatched.
  3. The order shall be fulfilled in no more than 30 days once the order form has been submitted by you and payment processed. For pre-orders the 30 day fulfilment will begin from the publication date.
  4. In the event that the item ordered is unavailable, you shall be informed as soon as possible and offered the opportunity of cancelling the order. You will have the option of demanding repayment within no more than 30 days.
  5. Delivery can only be made once the order form has been submitted by you and payment processed. You must provide us with complete and accurate delivery address information.  For the avoidance of doubt, this includes not only the address that your order is going to, but also the name of its recipient.  We cannot be liable for the delivery of your order to the wrong address or to the wrong person as a result of you supplying us with incomplete or inaccurate information.
  6. Orders shall be delivered to the address indicated by you on the order form, and you agree to accept the goods ordered. In the event of the premises being unoccupied at the time of delivery, a notice of inability to deliver shall indicate from where the package may be collected.
  7. The Francis Bacon Shop operates from Spain. Delivery charges are calculated based on the weight of the parcel(s) and the delivery destination.
  8. We will only deliver to those countries you will find on the list on the order form. Note that we do not deliver to P.O. boxes.
  • Europe: 2-5 days.
  • Rest of the world: 3-7 days.
  • Fedex shipments delivered to remote and less-accessible locations are assessed an out-of-delivery-area surcharge. Please find in the link below a list of post codes and citieswhere these surcharges   apply.

  •  If your postcode falls into the remote and less-accessible category, The Francis  Bacon Shop will contact you to inform you of the surcare or the possibility to choose an alternative delivery option, before the order is dispatched. You will have the right to cancel the order if you are not satisfied with the final delivery price.
  1. CORREOS (National Postal Service of Spain)
  • Europe: 4-10 days.
  • Rest of the world: 7-14 days.
  • When your order is delivered via Correos, the parcel will be received with your regular mail and a signature will be required. If the customer is not at the shipping address, a notice may be left by the postal service to advise on how and where the delivery can be collected.
  • Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
  • We are not responsible for any delays or additional charges caused by destination customs clearance processes.
  • We are unable to redirect orders once the item has been dispatched. Please note that if a Free Delivery promotion is applied to a product, the delivery option in that case is at our discretion.


  1. You are entitled to cancel your contract if you so wish, provided that you exercise your right no longer than 7 days after the day on which the goods come into your physical possession (or the physical possession of the person identified by you to take possession of them).
  2. If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them prior to their return.
  3. To exercise the right to cancel, you must inform us of your decision to cancel your contract by a clear statement, including details of your name, geographical address, details of the order you wish to cancel and, where available, your phone number and email address. You can cancel by email: [email protected].
  4. If you decide to cancel, you should return the goods to us at your cost without undue delay and in any event not later than 7 days after receiving the product(s). You are responsible for proving that the goods have been returned, so they should be sent by registered mail or courier service.
  5. Products must be returned in their original packaging to ensure they are adequately protected in transit. Products must be returned in a saleable condition meaning that they must be unused and in their original packaging.
  6. We reserve the right to consider the condition of any product that you wish to return and make any deductions if there are indications that the product has been used or if the product is not returned in its original packaging.
  7. The refund of the purchase will be made, within a maximum of 14 days upon receipt of the item from you. After checking the condition of the product, we will proceed to refund the amount by the same means of payment as you used for the original transaction.